QUESTIONS
Good questions.
Short answers to what people ask most. Still unsure? Message us and a real person answers.
When does Mylo launch?
Testers get it first, then everyone on the waitlist in the order they joined. Mylo opens to everyone on 3 December.
Is it free?
Yes. Mylo is free to use, and the daily loop will always be free.
What is a room?
A private space for a few people you trust, like a partner, your crew or study friends. You share goals, tick tasks, chat and cheer each other on.
Can I use Mylo on my own?
Yes. Mylo works for one person too, and you can add your people later without starting over.
Who can see my goals?
Only the rooms you share a goal with. Private goals never leave your account.
What happens if I miss a day?
Nothing bad. One miss uses a streak freeze if you have one, and Mylo helps you start again. Never miss twice.
Why are some features locked?
New things open as you level up, so Mylo never feels like too much at once.
Why can’t I get Gold chests straight away?
Gold chests are for people who keep showing up. Weeks 1 and 2 give a Wood chest, week 3 a Silver chest, and from week 4 a perfect week earns Gold.
Can I buy keys or cards?
No. Keys come from showing up 5 days in a week or from levelling up. Nothing in Mylo is for sale.
Can I have lots of pets?
Your pet house holds 6, and one walks with your Mylo at a time. Eggs hatch after 5 active days.
Can I give a card to a friend?
Yes, one card a week, to a friend who has been in a room with you for at least 7 days.
Is my data safe?
Rooms are private, staff cannot read your messages, and we never sell your data. Read the Privacy page for the details.
Still stuck?
Message us, or report a bug from Settings, Help and feedback in the app.